ViNG · Agentic AI Platform

Design, deploy and govern secure, scalable
AI agents, without code.

ViNG lets teams build, connect and govern AI agents on a visual canvas, then deploy them across web, voice, chat, email and mobile channels.

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Enterprise agentic AI

Build visually. Extend openly.
Govern centrally.

Business-speed creationEngineering-grade control through A2A, MCP and auditable governance.
56+Pre-built enterprise connectors
A2AOpen agent-to-agent collaboration
MCPStandards-based tools and context
7Core platform capabilities

What ViNG does

The orchestration layer for enterprise agentic AI

One governed layer supports agent design, trusted data, connected tools, testing, approval and deployment across every enterprise channel.

ViNGUnified orchestration plane

One governed platform from creation to customer engagement

Build

Create & orchestrate

Create, maintain & monitor AI agents

Build and manage AI agents using ViNG's context-aware conversational engine for adaptive performance and operational efficiency.

Multi-agent orchestration (A2A & MCP)

Open-standards agent interoperability: Agent2Agent (A2A) for agent-to-agent collaboration and the Model Context Protocol (MCP) for connecting agents to tools, data and enterprise context.

Control

Govern & improve

AI governance

Secure, transparent and compliant AI operations with full visibility, policy control and audit-ready governance.

Continuous learning

ViNG evolves in real time, learning from contextual data to continuously optimize decisions and improve customer outcomes.

Deliver

Engage every channel

Multi-channel support

Deploy intelligent agents across every communication channel, web, mobile, APIs and more.

Multilingual support

Engage users globally with a context-aware conversational engine built for accurate, multilingual AI conversations.

Voice agents

Natural, low-latency, multilingual voice interactions across customer channels, with human-like precision and enterprise scalability.

Out-of-the-box connectivity

56+ pre-built connectors, plus a no-code adapter for everything else

Native connectors ship for every major enterprise system of record. Anything not on the list, including customer-specific OSS/BSS billing, inventory or provisioning systems, connects in minutes via the no-code Swagger/OpenAPI adapter.

Every system.
One operating layer.

Native integrations organized around the way an enterprise actually works.

Customer & growth

CRM & marketing

Salesforce, HubSpot, Microsoft Dynamics 365 Sales, Zoho CRM, Pipedrive, Freshsales, Adobe Marketo, Mailchimp, Klaviyo

Support & customer success

Zendesk, Intercom, Freshdesk, Gainsight PX

Enterprise operations

ITSM & engineering

ServiceNow, Jira, Confluence, GitHub, GitLab, Azure DevOps, Datadog

Finance, ERP & commerce

Xero, QuickBooks Online, Oracle NetSuite, Sage Intacct, TallyPrime, Zoho Books, Chargebee, Dynamics 365 Business Central, Oracle Fusion ERP, SAP S/4HANA, Odoo, Shopify, WooCommerce

HRIS & payroll

BambooHR, Deel, Oracle HCM, HiBob, Darwinbox, ADP, Rippling, Zoho People, Gusto, Workday

Knowledge & intelligence

Collaboration & identity

Slack, Microsoft Graph, Google Workspace

Data warehouse & planning

Snowflake, BigQuery, Databricks, Amazon Redshift, Anaplan, Oracle EPM, Pigment

Use case intelligence

Built to adapt across the business

Operators use ViNG across network, sales, service and product teams, with agent workflows validated in the GSMA Agentic AI Testbed.

Network

80%alarms predicted before trigger

AI-enabled proactive alarm detection

An Alarm Prediction Agent forecasts critical alarms before they trigger, using real-time and historical data from alarms, faults, performance metrics and engineering activity.

92% precision50% fewer critical incidents

Sales & Marketing

30%improvement in call deflection

Autonomous customer operations

A multilingual agent across web, mobile and call center handles product recommendations, offers, billing queries and L1 support in text and voice.

12% revenue uplift99% right-first-time40% faster call handling

Troubleshooting

15×faster troubleshooting

AI-powered network troubleshooting

For a major US QoE provider, a ViNG agent identifies root causes across live network data, cutting troubleshooting time from 30 minutes to just 2.

93% accuracy40% improvement

Product

70%faster competitive response

Intelligent product configuration & pricing

A Competitor Analysis Agent delivers AI-curated insights on competitor features, pricing and launches, and generates product/pricing templates that integrate with MDM/CRM.

95% insight accuracy30% less manual research

Customer perspective

NetoAI’s intelligent knowledge graph is a game-changer. Their AI agents are empowering our teams to deliver exceptional service.
Chief Executive Officer US-based SD-WAN provider

How it works

The ViNG workflow

Teams define a goal, add trusted knowledge, connect tools, test the result and publish a governed agent through one visual workflow.

Use-case qualification
Repetitive workHigh query volumeCost pressureRevenue potential

Opportunity map

Customer supportFAQ bots, complaint handling
Sales & marketingLead scoring, personalization
IT helpdeskPassword reset, ticket routing
HR & administrationOnboarding, policy guidance
OperationsBilling and network management
Best first deploymentOperations automation91% fit

Beyond telecom

The same agentic core, adapted across industries

The same governed agent core adapts to each industry's language, data, tools and approval steps without changing how teams build and manage it.

ViNG · Agentic AI

Put agentic AI to work across your operations

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